Activity

If your Test function is not accessible your SCIO/EDUCTOR/INDIGO/QXCI software is in demo mode. To activate the software please see “How to activate your EDUCTOR64 software”.

One of the reasons for getting this message could be that the Software does not recognize the Serial Number of your device. The Serial Number of your device is stored in two places: on a label on the device and inside the device in a chip. When those two serial numbers don’t match you get this message at the activation process. If this message a…[Read more]

The version number of the QXCI/SCIO/EDUCTOR/INDIGO Software is displayed on the top bar when opening the Software. The Software Version number usually has a format of day-month-year, for example 3-3-2016.

Processor: Intel® Core™ i5, i7 or higher, AMD processors are not supported
Memory: 8 GB or more
Video Card: Intel HD 3000 or better, minimum 256 MB video RAM
Storage : 30 GB available HDD space, maximum one Hard Drive, RAID, SCSI not allowed
Resolution: 1280 x 1024 display resolution or higher
Operating System: with the 8-8-2014 or earlier…[Read more]

In 2012 we have built in an automatic patient backup tool, which means that you no longer need to backup your patients before installing a new version, as they are automatically saved. However, it is recommended you backup your patient files regularly in case your computer or hard drive gets damaged.
In order to create a backup, please follow the…[Read more]

In 2012 we have built in an automatic patient backup tool, which means that you no longer need to backup your patients before installing a new version, as they are automatically saved. However, it is recommended you backup your patient files regularly in case your computer or hard drive gets damaged.
In order to restore a backup, please follow…[Read more]

Please follow the steps below to backup your Client Files if you have a 2012 or older version:

• Open an Internet browser, go to http://www.qxsubspace.com and log in using your Username and Password.
• Click on ‘Downloads’ from the top menu bar and select ‘Software’.
• Scroll down to find the Client Backup Tool and click ‘Download’.
• Click…

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1. If that happens, please do not modify any information in the window. Click the Exit button and restart your computer.
2. Connect to the internet, then restart the program.
3. If you still get the blue activation failed screen, please proceed to step 4.
4. Please make sure that your windows is updated:
   Click on Start.
   Click on…

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1. Open the QXSUBSPACE APP,
2. Do not log in,
3. Double click on any wording in the QXSUBSPACE APP and make sure it is highlighted,

   

4. Press and hold the Ctrl and Shift keys on your keyboard, then press  the letter “D”  a couple of times (while holding Ctrl and Shift),
5. Then close the app and reopen it,
6. Now insert your login crede…

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Kindly note that the QXCI has reached its end of life.

The latest software is not QXCI compatible and the QXCI does not work on new computers.

You need an older computer that runs Windows 7 32 bit and that has a 25 pin printer port.

Hence the only option would be to source a used computer from a PC store.
Please make sure that Windows 7…[Read more]

The DivX Codec is a program necessary for the proper functioning of the Body Viewer Program. If while running Body Viewer your videos don’t play, installing this codec will most likely solve the issue. Please follow the steps outlined below to install the DivX Codec:

• Please download and install the QXUSBSPACE APP if you do not have it i…

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1. If that happens, please do not modify any information in the window. Click the Exit button and restart your computer.
2. Connect to the internet, then restart the program.
3. If you still get the blue activation failed screen, please proceed to step 4.
4. Please make sure that your windows is updated:
   Click on Start.
   Click on…

[Read more]