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Nick Duncan started the topic How to upgrade to the Eductor64 3-3-2018 version in the forum Biofeedback Technical Support 2 years, 5 months ago
Few easy steps and a good internet connection to get you up and running:
- Go to http://www.qxworld.eu and click on “Login” on the top menu bar
- Login with your email and password
- Scroll down to the footer of our website
- Click on QXSUBSPACE APP
- Click on “Download for Windows”
- Install the QXSUBSPACE APP
- Go to your desktop and dou…
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Nick Duncan started the topic How to activate the 2018 EDUCTOR64 Software in the forum Biofeedback Technical Support 2 years, 5 months ago
To activate your EDUCTOR64 Software please follow the steps outlined below:
- Run the EDUCTOR64 Software by clicking on the ‘Eductor64’ icon on the desktop.
- Click ‘Close’ on the EDUCTOR Is Working’ screen when the program reaches 25%.
- On the following screen, please click on „Continue”.
- Then click on „Password”.
- If this is your fir…
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Nick Duncan started the topic How do I check if my software is official in the forum Biofeedback Technical Support 2 years, 5 months ago
If you want to check whether your software and device are officially registered on the website of the manufacturer, please write an email to info@qxsubspace.com with the following details:
- Device serial number (please provide a picture of the serial number)
- Name of the seller
- Copy of the invoice
We advise you to contact us…[Read more]
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Nick Duncan started the topic Can I use my biofeedback system without the box in the forum Biofeedback Technical Support 2 years, 5 months ago
Yes, you can use the software without the box. The software permits 50 start ups without the box, and after that it requires the box to be connected to avoid going into Demo mode.
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Nick Duncan started the topic How to select the Home Use Prescription Theme in the forum Biofeedback Technical Support 2 years, 5 months ago
The Home Use Prescription theme activates a panel that pops up when Calibration is over. The Home Use panel has a selection of therapies that offer quick and easy access to a specific therapy without first running the Test. Use it with caution, as it does not have the Auto Focus function built in. Maximum therapy time is 45 minutes!
- Open your…
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Nick Duncan started the topic How to add a new patient in the forum Biofeedback Technical Support 2 years, 5 months ago
- Enter the Testee Name in the edit box. Select the Gender by clicking on Male/Female/Both.
- Check the Pregnant box if pregnant.
- Check the Top Class Athletes if the client is a professional athlete.
- If you feel the client is negative, enter a number from 1 to 10, depending on how you appreciate their negativity.
- If you feel that the…
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Nick Duncan started the topic How to load a previous patient in the forum Biofeedback Technical Support 2 years, 5 months ago
- Inside Demographics, click the Patient Data (Load New or Previous Patient) button
- Scroll through the list and select the name of the patient by clicking on it.
- Click on the Previous Patient button
- Click Yes twice on the two questions that come up
- The Patient data is now loaded in the Demographics panel
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Nick Duncan started the topic Modifying patient data in the forum Biofeedback Technical Support 2 years, 5 months ago
Inside Demographics, load the patient, then modify the SOC values. It is important to assign a few minutes at every session to go through the SOC questions and monitor the progress of the patient.
- Click on the Patient Data (Load New or Previous Patient) button
- Click OK on the pop up message
- Select the name of the patient from the…
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Nick Duncan started the topic How to Calibrate in the forum Biofeedback Technical Support 2 years, 5 months ago
The Calibration is a virtual handshake between the system and the client.
- Enter the Calibration panel by clicking on the Calibration button on the main panel
- Click Fast Track Calibration to start the process
When Calibration is complete, the following message is displayed: ‘Calibration Complete, proceed to Test’. Click OK and then cli…[Read more]
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Nick Duncan started the topic How to search for an official representative in the forum Biofeedback Technical Support 2 years, 5 months ago
It is very important to purchase your Biofeedback device from a verified seller and the reference should always be http://www.qxworld.eu.
In order to search for a Representative, go to http://www.qxworld.eu and click on “Representatives” on the top menu bar.
The representatives are displayed on a map and can be searched per region.
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Nick Duncan started the topic Where can I find the devices registered under my name in the forum Biofeedback Technical Support 2 years, 5 months ago
- Go to http://www.qxworld.eu
- Click on “Login” on the top menu bar (top right corner)
- Login with your email and password
- Go to “My QX”
- Click on “My devices”. A full list will be displayed. Here you can view their status, start a transfer or assign a device to your account.
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Nick Duncan started the topic How to create an account on http://www.qxworld.eu in the forum Biofeedback Technical Support 2 years, 5 months ago
- Go to http://www.qxworld.eu
- Click on “Signup” on the top menu bar (top right corner)
- Complete the required fields
- Click on “Next”
- Complete the required fields
- Click on “Next”
- Complete the required fields
- Click on “Next”
- Please wait for the process to complete
- The following message is displayed: “Thank you for signing up! Pl…
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Nick Duncan started the topic How to modify personal data on http://www.qxworld.eu in the forum Biofeedback Technical Support 2 years, 5 months ago
- Go to http://www.qxworld.eu
- Click on “Login” on the top menu bar (top right corner)
- Login with your email and password
- Click on “My QX”
- Hover over “Profile”
- Click on “Edit”
- You may now make the required changes
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Nick Duncan started the topic How to modify my password on http://www.qxworld.eu in the forum Biofeedback Technical Support 2 years, 5 months ago
- Go to http://www.qxworld.eu
- Click on “Login” on the top menu bar (top right corner)
- Login with your email and password
- Click on “My QX”
- Hover over “Account” then click on “Login information”
- Enter your new password in the required fields
- Click on “Save Changes”
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Nick Duncan started the topic I have forgotten my password to my account. How can I retrieve it in the forum Biofeedback Technical Support 2 years, 5 months ago
- If you have forgotten your password go to http://www.qxworld.eu
- Click “Login” on the top menu bar (to right corner)
- Click on “Lost your password”
- Enter your email address
- Click on “Request reset link”
- You will now receive an email with instructions on how to change your password
- Please note that this link in the email is only…
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Nick Duncan started the topic How to transfer/sell my device on http://www.qxworld.eu in the forum Biofeedback Technical Support 2 years, 5 months ago
- Go to http://www.qxworld.eu and click on “Login” on the top menu bar (top right corner)
- Login with your email and password
- Click on “My QX”
- Click on “My Devices”
- Click on the “Transfer” button below the serial number of the device you would like to transfer / sell
- Type the email address of the new owner and click on “Transfer”
…
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Nick Duncan started the topic How to register a device on http://www.qxworld.eu in the forum Biofeedback Technical Support 2 years, 5 months ago
Kindly note that this process is only for used devices and not new devices purchased from us. To register your new device purchased from us, kindly contact office@qxworld.eu.
- Go to http://www.qxworld.eu and click on “Login” on the top menu bar
- Login with your email and password
- Click on “My QX”
- Click on “My devices”
- Click on “Assign a…
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Nick Duncan started the topic Is it ok to travel by plane with my biofeedback device in the forum Biofeedback Technical Support 2 years, 5 months ago
The device is designed to withstand some X-ray exposure. We estimate about 50 (fifty) normal X-ray checks. We believe that after 50 (fifty) X-ray exposures the device should be refurbished. For refurbishment options, please contact us at office@qxworld.eu.
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Nick Duncan started the topic How to properly connect the harnesses in the forum Biofeedback Technical Support 2 years, 5 months ago
Connect the patient to the harnesses in the following way:
- Red harness to right wrist
- Blue harness to right ankle
- Yellow harness to left wrist
- Black harness to left ankle
- Head band on the forehead (with the strips in contact with the skin)
When you cover the wrists and ankles with the straps make sure that the electrodes are on…[Read more]
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Nick Duncan started the topic How to connect the serial Scio to a computer that does not have a Serial port in the forum Biofeedback Technical Support 2 years, 5 months ago
Newer computers usually do not have serial connection ports, however most has USB ports.
A Serial to USB converter cable works most current computers with windows 10 and Windows 11.
We recommend that you get a Serial to USB converter cable that has a prolific chip set. These cables are called RS-232 cables. Make sure to get one that is c…[Read more]
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